1. Introduction

Welcome to Pixle.

This Privacy Policy explains how Szájekk Bt. ("Pixle", "we", "our", or "us") collects, uses, stores, protects, and shares information when you use the Pixle mobile application and its related services.

We are committed to protecting your privacy and handling your personal information responsibly and transparently.

By using Pixle, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

The data controller responsible for processing your personal data is:

Szájekk Bt.
Hungary
Email: pixlegame.support@gmail.com

3. Information We Collect

Depending on how you use Pixle, we may collect the following categories of information.

Device Information

We may automatically collect technical information about your device, including:

  • device model;
  • operating system and version;
  • application version;
  • preferred language;
  • country or region;
  • time zone;
  • screen resolution;
  • anonymous device identifiers;
  • advertising identifiers provided by your operating system, where applicable.

This information helps us ensure compatibility, improve stability, and optimize the application for different devices.

Gameplay Information

To provide game functionality, we may process gameplay-related information such as:

  • completed puzzle levels;
  • current game progress;
  • unlocked achievements;
  • Daily Challenge progress;
  • hint usage;
  • Pro purchase status;
  • gameplay statistics used for analytics.

Gameplay information does not contain information that directly identifies you.

Analytics Information

We collect anonymous or pseudonymous analytics information to understand how Pixle is used. Examples include:

  • application launches;
  • session duration;
  • completed levels;
  • feature usage;
  • Daily Challenge activity;
  • advertisement interactions;
  • crashes and unexpected errors;
  • general performance information.

Analytics help us improve gameplay, identify issues, and enhance future updates.

Purchase Information

If you purchase Pixle Pro, the purchase itself is processed by Google Play or the Apple App Store.

We do not receive or store your payment card information.

We only receive information necessary to verify your purchase status.

Contact Information

If you contact us by email, we will receive the information you voluntarily provide, including:

  • your email address;
  • your message;
  • any attachments you choose to include.

We use this information solely to respond to your inquiry or provide support.

4. Information We Do Not Collect

Pixle does not require user registration or account creation.

We do not knowingly collect:

  • your name;
  • your postal address;
  • your phone number;
  • your payment card details;
  • your precise GPS location;
  • biometric information;
  • contacts stored on your device.

5. How We Use Your Information

We use the information we collect for the following purposes:

  • to provide and maintain Pixle;
  • to save and restore your game progress;
  • to provide Daily Challenge content;
  • to verify Pixle Pro purchases;
  • to improve gameplay and application performance;
  • to diagnose technical problems and fix bugs;
  • to analyze how players use the application;
  • to prevent abuse and protect the integrity of our services;
  • to comply with legal obligations where required.

We process only the information necessary for these purposes.

6. Third-Party Services

Pixle uses trusted third-party services to provide certain features and improve the overall user experience. These services may process limited technical information in accordance with their own privacy policies.

Our current third-party providers include:

  • Google Play Services
  • Google Play Billing
  • Google AdMob
  • Firebase Analytics
  • Firebase Cloud Firestore
  • Firebase Storage

These providers are responsible for processing data under their own privacy policies and applicable laws.

We encourage you to review their privacy policies if you would like more information about how they process data.

7. Advertising

The free version of Pixle contains advertisements. Advertisements may include:

  • banner advertisements;
  • interstitial advertisements;
  • rewarded advertisements that users choose to watch voluntarily.

Advertising may use your device's advertising identifier to provide relevant advertisements where permitted by applicable law.

Where required by law, your consent will be requested before personalized advertising is enabled.

Purchasing Pixle Pro may reduce or remove certain advertisements depending on the features included with the Pro version.

8. Analytics

Pixle uses analytics services to better understand how the application is used. Analytics help us:

  • improve gameplay;
  • identify crashes and technical issues;
  • measure feature usage;
  • improve application stability;
  • understand player engagement.

Analytics data is used in aggregated or pseudonymous form whenever possible and is not intended to directly identify individual users.

9. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and improve Pixle.

When information is no longer required, it is securely deleted or anonymized where appropriate.

Support emails may be retained for a reasonable period in order to continue ongoing conversations or resolve technical issues.

10. Data Security

We take appropriate technical and organizational measures to protect the information processed through Pixle.

These measures include secure communication channels, trusted cloud infrastructure, access controls, and industry-standard security practices.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

While we strive to protect your information, we cannot guarantee absolute security.

11. Children's Privacy

Pixle is intended for a general audience and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information through Pixle, please contact us. We will take appropriate steps to investigate the request and, where required, delete the relevant information.

12. Your Privacy Rights

Depending on your country of residence, including countries within the European Economic Area (EEA), the United Kingdom, and other jurisdictions with applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

  • the right to access your personal information;
  • the right to request correction of inaccurate information;
  • the right to request deletion of your personal information;
  • the right to restrict or object to certain processing activities;
  • the right to withdraw consent where processing is based on consent;
  • the right to request a copy of your personal information where applicable.

If you wish to exercise any of these rights, please contact us using the email address provided below.

We will respond to your request within the time period required by applicable law.

13. International Data Transfers

Some of the third-party services used by Pixle may process information on servers located outside your country of residence.

Where applicable, such transfers are carried out in accordance with relevant data protection laws and appropriate safeguards implemented by the respective service providers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our application, legal requirements, or business practices.

When significant changes are made, we may notify users through the application or update the "Last Updated" date shown at the beginning of this Privacy Policy.

Your continued use of Pixle after such changes become effective constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal information, please contact us:

Developer: Szájekk Bt.
Application: Pixle
Country: Hungary
Email: pixlegame.support@gmail.com

We will make reasonable efforts to respond as soon as possible.

Effective Date

This Privacy Policy is effective as of June 2026 and applies to all current and future versions of Pixle unless replaced by a newer version.

Thank you for trusting Pixle.